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Olivia Lorèn The Label

olivialorenthelabel.com ↗

A fine jewelry label needed a redesign that respected high-AOV buying. PDPs had to do the upselling work without feeling pushy.

Niche
Jewelry
Engagement
20 Aug – 10 Sep 2024
Services
Figma design and development, Store optimization
Platform
Shopify
Olivia Lorèn The Label Shopify storefront homepage
01

The brief they came with

Olivia Lorèn The Label is a direct-to-consumer jewelry brand making handmade 14k solid gold and lab-grown diamond pieces, sold as waterproof, tarnish-free and hypoallergenic.

The owner runs it hands-on, and briefed the rebuild that way: she built her own Canva mockups to show design intent, named a reference brand she wanted the store to stand beside, and asked that only the features relevant to her own catalogue come across.

02

The problem

The catalogue deserved a storefront that looked like the product. Imagery was small, best sellers sat below the fold, and every layout change meant going back to a developer.

So the rebuild had two targets at once: match the reference brand's standard of presentation, and hand the store back in a state where the owner could run it alone.

03

What we built

  • 01 Design approved before a line of build Figma mockup of the new storefront signed off first, then four formal feedback rounds against daily preview-theme links.
  • 02 Full theme rebuild, every section dynamic Home, About, collection listing and product detail pages rebuilt with all sections editable from the Shopify backend.
  • 03 Imagery given the room it needed Edge-to-edge, larger photography, with best sellers moved into the headline positions. Product images were re-cropped and edited in-house.
  • 04 Mega menu and navigation Mega menu modelled on the reference site, so a growing catalogue stays browsable.
  • 05 Pair Well With on the PDP Custom product-page module that suggests companion pieces, so upselling reads as styling advice rather than a pitch.
  • 06 Reviews, built and installed A reviews slider built from scratch with read more / less truncation, and Judge.me installed and configured behind it.
  • 07 Social proof and email Instafeed Instagram integration on the storefront, and Klaviyo wired for email flows and discount popups.
  • 08 Mobile reviewed as its own surface Responsiveness checked page by page on a preview theme before release.
  • 09 A training session, then the keys Live session teaching the owner to change banners, swap imagery and add products herself.
04

Results

+4.8%
Conversion rate, 60 days post-launch vs. 60 days before
+11%
Average order value, with companion-piece upselling live
2 weeks
Mockup approved to live storefront, training included
05

Stack & apps

  • Shopify Platform
  • Impulse Theme, rebuilt and fully customised
  • Klaviyo Email flows and discount popups
  • Judge.me Customer reviews
  • Instafeed Instagram feed on the storefront
  • Pair Well With Custom PDP upsell module
  • Figma Mockups and four feedback rounds
06 / In their words
“Monkeyman redesigned our jewelry store with full-width imagery, a new mega menu and sections I can edit myself in Shopify. They also fixed our reviews so only real ones show. I appreciate them helping bring my vision into a reality.”

Rita Tischler Founder, Olivia Lorèn The Label

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